Table 4 Process-related measuring item of tuberculosis patients with directly observed treatment, short - course strategy in Gamo Zone public health facilities, 2021
Measuring items | Strongly dissatisfied f(%) | Dissatisfied f(%) | Neutral f(%) | Satisfied f(%) | Strongly satisfied f(%) |
|---|---|---|---|---|---|
Explanation and response of HCPs about your questions | 1(0.28) | 3(0.84) | 31(8.66) | 203(56.70) | 120(33.52) |
HCPs鈥� ability the diagnose, treat, and care for TB | 0(0) | 4(1.12) | 19(5.31) | 201(56.15) | 134(37.43) |
The cost you paid for TB diagnosis and treatment | 4(1.12) | 10(2.79) | 29(8.10) | 209(58.38) | 106(29.61) |
The obligation of costs beyond your ability to pay for transportation | 31(8.66) | 56(15.64) | 43(12.01) | 171(47.77) | 57(15.92) |
Carefulness and allotted time of HCPs to check your clinical condition | 1(0.28) | 5(1.40) | 34(9.50) | 221(61.73) | 97(27.09) |
HCP welcoming, respect, friendly treatment, and courteous? | 3(0.84) | 7(1.96) | 26 (7.26) | 209(58.38) | 113(31.56) |
HCPs consider you as a stranger (as if they don鈥檛 know) | 17(4.75) | 62(17.32) | 48(13.41) | 183(51.12) | 48(13.41) |
Appointment system for follow-up? | 1(0.28) | 27(7.54) | 20(5.59) | 225(62.85) | 85(23.74) |
So long waiting time with the registration process to get TB | 15(4.19) | 65(18.16) | 45(12.57) | 178(49.72) | 55(15.36) |
HCPs use medical terms without explaining what they mean | 44(12.29) | 71(19.83) | 24(6.70) | 173(48.32) | 46(12.85) |